David Ronkowski

What are the Blockers for your business?

Are you experiencing these Problems?

Services

An Interim Leadership Gap To Fill

Have you recently experienced a management gap, where you require an interim solution that will provide you with stability and confidence, to enable you the time to recruit the right candidate?

I can pick up the reins of a team, quickly understand their key contribution, identify where any obstacles are and how to focus them on what is important. Whilst doing this I can also help in several other ways across your business, to add further value.

Low productivity / disengaged staff ?

Is there confusion and frustration evident in your workforce? Do you have high staff churn? Are people just doing the bare minimum, confused about their purpose?

I can help you make sure that your company vision is clear and well communicated. Make sure that the goals and objectives resonate with your workforce. Ensure that they are clear about their contribution and have had input and buy-in, feel motivated and passionate about the expected outcomes.

Unclear company Values, inconsistent / poor culture ?

If you were to randomly ask your staff what the company values are, would they know? Have you gone directly to the staff (not via management) and asked about the company culture, do they feel safe, can they speak out, can they challenge the norm, are they valued, are people held accountable, is there any bullying etc.?

I can help you create and maintain the right culture for your business. Be clear on your values, they must represent what you deem as important and must resonate with your customers and your staff. They should be visible and included in your operational day to day activities. These are a benchmark that supports your company culture. Get your staff to define the culture that would help them work more effectively. Implement, support, monitor, maintain.

Unclear Direction / Goals / Objectives ?

Is your vision clear, is it fully understood by all of your staff. Are there tangible goals / objectives that can be demonstrated, are you measuring the right things and keeping everyone informed of progress?

I can help ascertain how connected your staff are to your vision. Determine where the gaps in understanding are and how to get their buy-in, ensuring everyone’s contribution is aligned, and adding value.

Constantly “firefighting”?

Do you need to transition from Reactive to Proactive? do you have high rates of customer issues?

Is everyone “busy” all the time, rushing from one problem to the next

I can help break the cycle. Creating space for people to think through the root cause of a problem, therefore eliminating it once and for all. I can help people to approach things differently and get into a different mindset. 

Ineffective communication?

I have heard people say “We are not good at communication” as though that is just generally understood and an acceptable situation. This is one of the biggest causes of internal and external issues for many businesses.

I can help you define and execute a plan for how best to resolve this, each plan is unique to each business.

More internal / money focused than Customer considerate ?

Money is very important to any business, but so are your customers. If the first thing you think about is money you will be constrained in what you can achieve.

Think first about your customers and then consider the other key questions

– Understand your Customers needs and related solutions 

– Is it Feasible?

– Is it a good fit for your business?

Struggling to demonstrate the Health of the business?

Do you measure the right things? What are the top 5 or 10 things in your business, how do you track them, how do you share this information with others, how do you respond to areas that need improvement?

Don’t try and measure too much it can get confusing, just the trends of the essential stuff. Make this visible, be transparent with your staff. Empower them to implement ongoing continuous improvement, enable more cross functional collaboration to help each other to be successful.

Unclear Accountabilities?

If parts of your business are unclear on accountabilities, either people will be double-handling and causing confusion or no-one is doing anything different causing confusion and delay

I can help define those accountabilities, based on best practice agreed by your staff, and provide transparency so that everyone is clear of their part to play.

Decisions and communication

Key Points Discussed:

  • Procrastination delays benefits.
  • How responsive are your approvers?
  • Are accountabilities clear?
  • Poor communication creates confusion.
  • Do you plan for effective communication?
  • How do you monitor that?

Measurement and drivers

Key Points Discussed:

  • Do you get unpleasant surprises?

  • Are you measuring the right things?

  • How do you monitor these indicators?

  • How do you encourage the right behaviours?

  • What does success look like to you?

Efficiency & Quality

Key Points Discussed:

  • First rule of business is to stay in business

  • Effectively manage costs and deliver quality

  • Define what quality means to you and your customers

  • Manage costs, primarily effort

  • Where are the main areas of wastage?

  • Who steals your time?

Efficiency & Quality

Key Points Discussed:

  • “The first rule of business is to stay in business”.
  • Effectively manage costs and deliver quality
  • Define what quality means to you and your customers
  • Manage costs, primarily effort
  • Where are the main areas of wastage?
  • Who steals your time?

Values and Culture

Key Points Discussed:

  • Your staff are your main assets, look after them!

  • Are your staff engaged, do they feel valued?

  • Have you a defined working culture?

  • Are people held accountable?

  • Do you have clear visible values?

Values and Culture

Key Points Discussed:

  • Your staff are your main assets, look after them!

  • Are your staff engaged, do they feel valued?

  • Have you a defined working culture?

  • Are people held accountable?

  • Do you have clear visible values?

Achieving a Proactive Environment

Key Points Discussed:

  • Are you continuously fighting fires?

  • Is everyone always too busy?

  • How can you tell, what do you measure?

  • Is continuous improvement part of what you do?

  • How do you become proactive?

Free Estimation

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